There are 3 options to get a CapTel phone:
OPTION 1:
Purchase a CapTel Phone
Order Online:
Order By Phone:
(800) 233-9130
OPTION 2:
Apply through your State’s Equipment Program
MassEDP
Massachusetts residents with a limited income may qualify to receive a CapTel 840PLUS or CapTel 840i telephone through the state’s equipment distribution program, MassEDP, which helps provide telephone equipment to people who have hearing loss. To learn more about the program or to download an application, visit mass.gov/massedp.
MassEDP
State 911 Department
1380 Bay Street – Bldg B
Taunton, MA 02780
800-300-5658 (Voice)
508-821-7244 (TTY)
JoinIn@MassEDP.com
mass.gov/massedp
OPTION 3:
Qualify for a CapTel Phone at No Cost
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost. Requires high-speed Internet access and, in some cases, dial-tone telephone service.
CAPTIONING SERVICE PROVIDER:
When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.