Get a CapTel Phone
at No Cost
People with hearing loss are eligible to receive a CapTel phone at no cost.
Receive your CapTel phone at no cost!
If you require assistance, please see our FAQs or call us at 1-800-233-9130 (toll free).
We'll contact you to schedule delivery or free installation where available.
By submitting this form, you certify that you have hearing loss and are requesting a CapTel phone under the federally administered program. Your information will be used solely to process your request and provide support.
Frequently Asked Questions
Federally administered funding, per the ADA
CapTel phones and the captioning service are provided at no cost to people with hearing loss through a federally administered program that, per the Americans with Disabilities Act, helps ensure people with hearing loss have equal access to telecommunications services.
Compare CapTel Models
Designed for people who are comfortable with a traditional-style telephone, the CapTel 840i features a large easy-to-read display, built-in answering machine, and powerful speakerphone.
- Telephone Service
- High-Speed Internet
- Standard electrical power
For people who prefer touch-screen technology, the CapTel 2400i has a large colorful display, dial-by-picture capability, and a built-in answering machine. Includes powerful speakerphone for hands-free convenience.
- High-Speed Internet
- Telephone Service optional
- Standard electrical power
Ideal for people with low vision, who have difficulty viewing standard-sized captions, the CapTel 880i has extra large font sizes & display options for easy reading.
- Telephone Service
- High-Speed Internet
- Standard electrical power
Designed for people without high speed internet access, the CapTel 840PLUS works with a standard analog telephone line. Both the captions and the voice parts of the conversation are carried over the telephone line.
- Analog telephone line(s).
- Standard electrical power
Need Assistance? Call our sales team at 800-233-9130
Yes.
Our technicians will set up your CapTel phone, show you how to use it, and make sure everything is working perfectly before they leave. In areas where in-home installation isn't available, we provide detailed setup instructions and phone support.
You want the CapTel 840PLUS
The CapTel 840PLUS is designed specifically for people without high speed internet access. It requires an analog telephone line and standard electrical power. Available in most areas.
Need Assistance? Call our sales team at 800-233-9130
A CapTel specialist will contact you.
After you submit your request, we'll review it within 1-2 business days. A CapTel specialist will contact you by phone to confirm your information, answer any questions, and arrange for delivery or free installation (where available). The entire process is designed to be simple and supportive.
Download The Order Form
Download the pdf and follow the instructions on the form to submit.
Need Assistance? Call our sales team at 800-233-9130
Hearing professionals can also qualify you for a no cost phone.
If you prefer, your audiologist or hearing health professional may also certify your hearing loss in order for you to receive a CapTel phone at no cost.
No-Cost Program, Explained
Understanding how you qualify for a CapTel phone at no cost
CapTel captioned telephones and the captioning service are provided at no cost to individuals with hearing loss through a federally administered program. This program, established per the Americans with Disabilities Act (ADA), ensures that people with hearing loss have equal access to telecommunications services.
To comply with federal regulations, users must register with the TRS Fund Administrator and certify that they have hearing loss. CapTel is intended exclusively for individuals with hearing loss. Misuse of this service may result in penalties under federal law.