There are 3 options to get a CapTel phone:
There is no charge to use Captioned Telephone Service, it is provided free to Maryland residents as part of Maryland Relay Service.
OPTION 1:
Apply through your State’s Equipment Program
Maryland Accessible Telecommunications (MAT) Program
Captioned telephones are available to qualified Maryland residents at no cost from Maryland Accessible Telecommunications (MAT) Program. To receive an application, contact:
Maryland Relay Customer Service
1-800-552-7724
To download an application, visit: doit.maryland.gov/mdrelay/Pages/equipment.aspx
OPTION 2:
Purchase a CapTel phone
Order Online:
Order By Phone:
(800) 233-9130
OPTION 3:
Qualify for a CapTel Phone at No Cost
People who cannot hear over the phone may be eligible to receive an Internet-based CapTel phone at no cost. Requires high-speed Internet access and, in some cases, dial-tone telephone service.
CAPTIONING SERVICE PROVIDER:
When you just can’t hear on the phone, even a simple phone call becomes frustrating. Fortunately, Hamilton CapTel makes it possible for you to see exactly what is being said to you on the telephone.