Applies to CapTel 840 (1-line) Users Only
To receive captions on your incoming calls, just ask your callers to dial the toll-free captioning service first, then enter your phone number. The call is automatically forwarded to you. In most cases, the CapTel voice number is: 1-877-243-2823.
(Federal Relay users, Spanish-to-Spanish callers, and California residents require a different CapTel voice number. Download Call Me Cards that list your appropriate captioning service number.)
People who use CapTel 840 in 2-line mode or who use CapTel 840i/880i/2400i : callers dial your phone number directly, they do NOT have to dial into the Voice-in number first.