Beginning September 1, 2011, CapTel Customer Support is expanding its hours to be available by phone 24 hours a day, 7 days a week. This ensures that people who rely on the CapTel captioned telephone service have access to help whenever they need it –… Read More »CapTel Customer Support Now Available 24/7
New! Expanded Hours: EXPANDED CAPTEL CUSTOMER SERVICE TELEPHONE HOURS Now available Mon-Fri from 7:00 a.m. – 7:00 p.m. Central Standard Time (formerly available from 8:00 a.m. – 5:00 p.m.) New! Online “Instant Chat” Support: Visitors to the CapTel website can now Instant Chat with a… Read More »CapTel is pleased to announce two new enhancements to Customer Service
HLAA Walk for Hearing – A Big Success! More than 500 people participated in the Walk for Hearing event held in Milwaukee this weekend in support of the Hearing Loss Association of America. HLAA is conducting walks around the country to raise awareness about hearing… Read More »2010 HLAA Walk4Hearing
Can CapTel improve your tennis score? While hearing loss may not affect your tennis serve, it’s difficult to schedule court time when you can’t hear clearly over the phone. Just ask Beverly Sudler of Union, New Jersey. “I am an avid doubles tennis player –… Read More »New Jersey Athlete Plays with CapTel
CapTel Customer Service Director Pam Holmes has been appointed by President Obama and confirmed by the Senate to serve as a Member of the National Council on Disability (NCD). The NCD works to promote policies and practices that guarantee equal opportunity for all individuals with… Read More »Pam Holmes Appointed to National Council on Disabilities
Ultratec, Inc., joins with government agencies, private sector businesses, and individuals nationwide to recognize the 20th anniversary of the passage of the Americans with Disabilities Act (ADA), which was signed into law on July 26, 1990. This landmark legislation made it possible for millions of… Read More »Ultratec Celebrates 20th Anniversary of Americans with Disabilities Act
The CapTel captioned telephone will be the focus of an upcoming edition of “The Profile Series”, an award-winning program on the Discovery Channel that examines advancements in technology. Hosted by Lou Gossett Jr., the program highlights comments from CapTel users including Bev Sudler of New… Read More »CapTel Featured on Discovery Channel Program
The national consumer advocacy organization TDI (Telecommunications for the Deaf and Hard of Hearing, Inc.) has named Ultratec Vice President of Engineering Kevin Colwell the recipient of the 2009 Andrew Saks Engineering Award. In presenting the prestigious award, TDI noted Mr. Colwell’s contributions to improving… Read More »TDI Honors Ultratec Engineer
Ultratec, Inc. today announced the new CapTel 800i telephone – the latest addition to the company’s Captioned Telephone line of products and services that help people with hearing loss use the phone. Designed specifically for use with high-speed Internet service, the CapTel 800i gives people… Read More »Ultratec Announces New IP-Based Captioned Telephone Option
As demand for telephone service continues to increase, some states are running out of available telephone numbers for their residents. Over the past two years, several states have introduced new telephone area codes to address the concern, with more planned in 2010. How do new… Read More »New Area Codes: How they Affect Your CapTel