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7 Things You Might Not Know About Captioned Telephones for Hearing Loss

Learn more about CapTel’s lineup of captioned telephones.

Our captioned telephones for hearing loss have adjustable features that help them fit a wide variety of users.

Whether you’re a new CapTel user or you’re considering getting a captioned telephone for hearing loss, there’s plenty to learn about them!

CapTel phones have a lot of features and benefits for people with hearing loss to enjoy. Let’s look into some interesting facts you might not know about our captioned telephones!

  1. CapTel phones are affordable (or even at no cost!)
  2. There are a number of different models
  3. The phones are low vision-friendly
  4. Captions can be turned off
  5. You can change the tone frequency
  6. All phones have a built-in answering machine
  7. They’re hearing aid-compatible

Use this info to make the most of your captioned telephone for hearing loss.

CapTel phones are affordable (or even at no cost!)
Some people might assume that technology like captioned telephones for hearing loss can be expensive. Rest assured, that isn’t the case! Currently, you can purchase any of our models for $75.

Even better, many people qualify for a CapTel phone at no cost to them. Explore whether you qualify for a no-cost CapTel phone through a program in your state or fill out a third-party certification form with a professional who can confirm your need for a hearing loss phone.

There are a number of different models
If you want to get a CapTel phone for hearing loss, you aren’t limited to a single option. Right now, we have four different models of captioned telephones for hearing loss. There are three internet-based models and one analog version for users who may not have reliable Internet or Wi-Fi. Compare all four models with the helpful chart on our FAQ page!

The phones are low vision-friendly
All of our models have adjustable font sizes and colors, so you can use whatever settings are easiest for you to see. The CapTel 880i model also has extra-large font sizes and a large display screen to assist in reading captions.

Captions can be turned off
You may not need or want captions for every single call. In that case, you can turn captions on or off at any point during your call with a simple press of the Captions button!

You can change the tone frequency
Volume isn’t the only relevant factor in how well we hear a call (although CapTel volume is adjustable up to 40dB!). For many people with hearing loss, certain tones and frequencies are easier to hear. All our phones allow you to change the sound to a low, medium, or high frequency. With the CapTel 2400i, you get even more control — you can customize the tone settings to match your personal audiogram!

All phones have a built-in answering machine
There’s no need to buy a separate machine or worry about uncaptioned messages when you have a CapTel phone. All CapTel phones have built-in answering machines that allow you to read your messages with captions.

They’re hearing aid-compatible
Since some captioned telephone users may also choose to use hearing aids, it’s important for these two technologies to work together. Our phones can sync with certain models of hearing aids to funnel sound right to your ears, making it easier to understand the call with or without captions. Learn about the advantages of captioned telephones for people with hearing aids here.

Ready to take the plunge and get a captioned telephone for hearing loss? Here’s how it all works!