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Are CapTel Captioned Telephones Hearing Aid Compatible?

Discover the perks of using CapTel phones with hearing aids.

CapTel's hearing aid compatible telephones provide a variety of benefits for users.

In short, yes, absolutely CapTel captioned phones are hearing aid compatible! But what does this mean? Hearing aid compatibility is a helpful feature in phones for hearing loss because of all the benefits they provide hearing aid wearers. Hearing aid compatible telephones can help you:

  • Direct phone sound into your hearing aid
  • Amplify sound more than traditional phones
  • Distinguish voices over the phone
  • Reduce background noise
  • Read captions of the conversation as you listen

Keep reading to learn more about CapTel hearing aid compatible telephones and the benefits they offer.

Direct phone sound into your hearing aid
CapTel hearing aid telephones include telecoil technology, which funnels sound from any T-coil compatible systems right into your hearing device. This feature allows users to utilize their hearing aids for phone calls. Hearing aid phones will sync with the T-coil setting on your assistive listening device to help you receive your caller’s voice directly through your hearing aid.

Amplify sound more than traditional phones
All CapTel captioned phones amplify your caller’s voice significantly louder than a traditional phone, thanks to amplification of up to 40dB gain.  Hearing aid compatible telephones like this give you the ability to adjust the level of amplification to meet your individual hearing needs. This enhanced amplification can help you feel confident that you are going to catch every word.

Learn more about amplifier phones here.

Distinguish voices over the phone
Beyond amplifying the sound, CapTel hearing aid compatible telephones allow you to customize the tone and frequency of calls to help distinguish voices. If high-pitched voices are easier for you to hear, you may want to use the “high” setting.  You can also select “low” if lower-pitched or deeper voices are easier for you to hear. And finally, opt for “medium” if mid-ranged frequencies are best for you. CapTel 2400i is one of our hearing aid compatible telephones that allows you to customize various sound frequencies to your specific audiogram.

Reduce background noise
Hearing aids use a technology known as acoustic coupling, which allows the microphone on your listening device to pick up noises from the phone. The downside is that the microphone on a traditional phone can also pick up distracting background noises and other auditory feedback. CapTel hearing aid compatible telephones are different. They’re designed to only pick up the sounds from your call without the other distracting noises, making it easier to focus on your conversation.

Read captions of the conversation as you listen
In addition to the above benefits of hearing aid phones, CapTel captioned telephones also have an easy-to-read screen that displays captions of everything your caller says. As you’re conversing with friends or family, you can see written captions of everything they say. If you missed something, you could simply look at the captions. Additionally, all CapTel models allow users to adjust the font size and color of captions so you can customize the display to your visual preferences.

Find out more about hearing aid compatible telephones and what you need to know before purchasing in our helpful guide. If you are interested in purchasing a CapTel captioned telephone with hearing aid compatibility, reach out to our customer service team online or call (800) 233-9130.