Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.
The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.
NOTE: Third Party Certification ONLY applies to CapTel models that are Internet-based (i.e., that include an “i” in their model name, such as the CapTel 840i / CapTel 2400i / CapTel 880i).
Third Party Certification cannot be used for CapTel models that do not have an Internet connection. Certification does not apply for: CapTel 840 / CapTel 800 / CapTel 200.
Professionals qualified to sign the Third Party Certification: