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CapTel + 911

Newsletter

Spring 2010 • View Online • Download as PDF

In this issue:

• Calling 911: Know What to Expect
• Get the Message with CapTel
• Switching from 1-line to 2-line Mode
• CapTel 200: Register Your Long Distance Provider
• CapTel 800i: Ethernet Jack in the Wrong Room? No Problem.
• CapTel Sponsors Walk4Hearing Events

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Summer 2009 • View Online • Download as PDF

In this issue:

• New Area Codes: How they Affect Your CapTel
• Did You See That? Use the Signal Meter to Know When it is Your Turn
• Summer Plans: Tips for CapTel Users
• Customer Feedback
• Changing Your Long Distance Service? Keep Customer Service informed to avoid unexpected charges

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Spring 2009 • View Online • Download as PDF

In this issue:

• Sound Check: Adjusting CapTel for the Best Sound Quality
• Seeing Captions on Incoming Calls
• New Printable Call Me Cards
• Do I have the Right Phone Line for CapTel?
• Hooking Up Answering Machines or Signalers

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Fall 2008 • View Online • Download as PDF

In this issue:

• Independence is Everything - CapTel user enjoys telephone calls on her own terms
• Seeing Captions on Mobile Devices
• What Type of Telephone Line Works with CapTel?
• For DSL Users - What is a DSL Filter?
• Avoid Unnecessary Charges by Registering your Long Distance Carrier

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Summer 2008 • View Online • Download as PDF

In this issue:

• Using CapTel after a Power Disruption
• CapTel Web Site - More Information, New Format
• 2-Line Mode: Benefits & Requirements
• Use of Hearing Aids and Assistive Listening Devices
• CapTel Service - Always Free

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Spring 2008 • View Online • Download as PDF

In this issue:

• Using CapTel USB with Vista
• Phone lines: Digital vs Analog
• Setting up 2-Line CapTel
• Setting up 2-Line CapTel in the Workplace
• Troubleshooting Tips: Resetting Your CapTel Phone
• CapTel Q & A

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Fall 2007 • View Online • Download as PDF

In this issue:

• Leaving /Retrieving Voice Mail & Answering Machine Messages
• Switching from 1-Line CapTel to 2-Line CapTel
• What Type of Phone Line to Use with CapTel
• Registering Your Long Distance Carrier
• Troubleshooting: Error Message when Dialing Out
• Conversation Tips: Helping Captions Catch Up with the Speaker

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Summer 2007 • View Online • Download as PDF

In this issue:

• Handy guide to sounds on the line you may see in your captions
• How to ask for clarification, if needed, from your caller
• Using the Signal Meter to monitor what's happening on the line
• States currently providing CapTel service

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Winter 2007 • View Online • Download as PDF

In this issue:

• Why It Is Important to Register Your Long Distance Carrier
• It's Easy to Leave Messages with CapTel
• Using Hearing Aids and Assistive Listening Devices
• Allowing More Dialing Time
• 2-Line CapTel: See What Everyone Is Talking About!
• Reminder: Automatic Software Changes
• What Type of Phone Line to Use With Your CapTel

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Fall 2006 • View Online • Download as PDF

In this issue:

• Software Updates Over the Telephone Line!
• Setting Up In Office—What You Need to Know
• Captioning Speeds—What to Expect from Live Captions
• CapTel Customer Service Team—Here to Help!
• CapTel Resources Available On the Web

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Summer 2006 • View Online • Download as PDF

In this issue:

• Long Distance Calling: What You and Your Callers Need to Know
• Answering Your Questions about 2-Line CapTel
• Helpful Conversation Tips for CapTel
• Troubleshooting Checklist for Common Problems

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Spring 2006 • View Online • Download as PDF

In this issue:

• Making CapTel Calls with a Calling Card
• Important News about Long Distance Billing
• Select a Long Distance Carrier of Choice
• Traveling with your CapTel Phone
• Moving with your CapTel Phone

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Fall 2005 • View Online • Download as PDF

In this issue:

• Caller ID and CapTel
• Using CapTel with Answering Machines
• DSL with CapTel
• Power Over Your Conversations: Clearing Things Up with CapTel
• Picking up Captioned Calls on a Different Phone

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July 2005 • View Online • Download as PDF

In this issue:

• CapTel and Automated Voice Response Systems
• How Voice Recognition Errors May Affect Your Captions
• Handling Delays with the CapTel phone
• Making Life Easier with 2-Line CapTel Service
• CapTel Customer Service: Working for You!

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