CapTel Captioned Telephone
See what everyone is talking about with CapTel Captioned Telephone Hard of hearing

MADISON
(608) 441-8800
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MILWAUKEE
(414) 921-1660
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What is a Captioning Assistant? (CA)

CapTel provides real time captions (similar to the closed captioning you see on TV) for individuals with hearing loss. A Captioning Assistant (CA) is the person who provides these real time captions. CAs listen to one part of a phone conversation and repeat exactly what they hear into a state-of-the-art speech recognition application that transforms the CA’s words into text. The text captions appear in a display screen on our clients’ phone. In other words, instead of typing out captions, CAs use speech recognition technology. The result? Accurate captions for our clients to read if they have trouble hearing what the other person says over the phone.


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Captel, Inc. is an Equal Opportunity Employer and offers reasonable accommodations throughout the hiring process for individuals with disabilities. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, sex, sexual orientation, disability, genetic identity and all other status protected by federal, state or local law.

The views, opinions and statements expressed in employee videos are those of the individual employees in their personal capacity only and do not necessarily reflect the official policies or positions of Captel, Inc. We encourage prospective applicants with questions about Captel’s official policies to contact the Recruiting Department for more information.