| To order: (800) 233-9130 |
|
About CapTel
WebCapTel
Customer Service
- Help Center
- User Manuals
- Newsletter
- Call-Me Cards
- Registering Your Long Distance Carrier
- Contact
- En Español
CapTel + 911
How it Works
CapTel phones work with a free Captioning Service to provide captions of everything your callers say.
You dial the other person's number, exactly the same way as with any other telephone. While you dial, the CapTel phone automatically connects to the captioning service. When the other party answers, you hear everything they say, just like a traditional call. At the same time, the captioning service transcribes everything they say into captions, which appear on the CapTel display window. You hear what you can, and read what you need to.
When people call you, they need to dial the captioning service first and enter your telephone number in order for you to see captions during the call.**
**NOTE: If you use CapTel 800i or CapTel 800 in 2-Line mode, your incoming calls will automatically be captioned (people don't need to call the service first).
What Equipment & Services are Needed?
CapTel Telephone
A special telephone designed to work with the captioning service to display captions during your telephone calls. The phone does not, all by itself, translate spoken words into captions. It can also be used as a traditional telephone, without the captions feature. There are two models to choose from:
CapTel 800i: for people who have telephone service and high-speed Internet access.
CapTel 800: for people who have standard analog phone lines
CapTel Captioning Service
The captioning service transcribes the caller's spoken words into written captions, using voice-recognition technology. The captioning service is free to users, its cost is covered by the Telecommunications Relay Service (TRS) funds as part of Title IV of the Americans with Disabilities Act (ADA).
CapTel Telephones
CapTel 800
The CapTel 800 works with a standard analog telephone line(s). Both the captions and the voice parts of the conversation are carried over the telephone line.
Learn More about the CapTel 800 Telephone
Learn How the CapTel 800 Works
CapTel 800i
The CapTel 800i is designed for people who have high-speed internet access. It uses your telephone service and an Internet connection to provide voice and captions during a call. The voice part is carried over the telephone line, the captions are carried over the Internet connection.
Learn More about the CapTel 800i Telephone
Learn How the CapTel 800i Works
Why CapTel?
CapTel users share their thoughts.
State Programs
Select your state for special programs to get a CapTel phone in your area.
Select state:
| "The captioning is just great - reviewing the conversation clears up any misunderstandings that might have occurred." |
| -N. DeMarco, Arizona |
