If you don't already have a second telephone line, contact your telephone service provider to make arrangements. Charges for a second line will apply and vary by provider.
Note: If you already have a second phone line in your home or office (i.e. for a fax machine or other family members) be sure that it is not in use when you place or answer a 2-line CapTel call. If the other line is already in use, the captions will not appear, because the Captioning Service cannot be connected if Line 2 is already in use.