CapTel 840i

CapTel 840

CapTel 800i

CapTel 800

CapTel 200

Frequently Asked Questions

• What is the Captioned Telephone (CapTel)?
  
• How do I get captions on my phone calls?
  
• Can I get captions on my current telephone?
  
• Is CapTel service available/planned for in my state?
  
• How much does CapTel cost?
  
• Where can I get a CapTel phone?
  
• How does Captioned Telephone compare to Voice Carry Over (VCO)?
  
• How does the Captioned Telephone compare to two-line VCO?
  
• How can I find out more about CapTel?
  
• I have VOIP phone lines - can I use CapTel?
  
• Captioning Service hours
  
• Voice-in phone numbers
  
• FCC Requirements for Long Distance Billing
  
• PIC / CIC Code Number
  
• CapTel 800i / 840i Customers:
  New FCC-Required Changes
  

Tips

• Handling Delays with the CapTel Phone
  
• How Voice Recognition Errors Affect Captions
  
• You Have the Power: Clearing Things Up with CapTel
  
• Getting Captions on Incoming Calls
  
• Getting Captions on Outgoing Calls
  
• Getting Captions on Answering Machine Messages
  
• Getting Captions on Voice Mail Messages
  
• Use Caller ID with CapTel
  
• Use a calling card with CapTel
  
• Pick up a CapTel call from another phone
  
• Using Proper Names